Technical Difficulties?
We’ve had a couple of reports of people who had difficulty uploading their ad submissions using our submit page. If you are having difficulties, the first thing to do is to check that your file is under 10 MB. Remember, this is the Web version (half-NTSC-resolution, full frame rate MPEG-4) and not the full version (uncompressed and full resolution — minimum 720×480 DV or 720×486 NTSC) that you’ll need to mail to us.
If the submit form is not working for you, there are three alternatives for getting us the file. The first is to post it somewhere we can download it and send us an email with a link to that posting, along with the data that’s requested on the submit page (name, phone, address, etc.) The second method is to simply attach the video to your email containing your entry information. The third way to get it to us is to mail us the web version along with the full version and the entry information from the submit page.
The address to mail us is:
Mozilla Foundation
c/o Firefox Flicks
1981 Landings Drive
Building K
Mountain View, CA 94043-0801
USA
If you have any questions, you can email us at ad-support@mozilla.com
